LEGAL REFERENCE

Your privacy is how we built proslot23

We handle your account details, payment information and gameplay history with the same care you'd expect from a brand built for Indonesia. This privacy policy shows you exactly...

Data ProtectionPayment SecurityAccount PrivacyTransparent PracticesIndonesia-Compliant
Account access Read FAQ
proslot23 Your privacy is how we built proslot23

What we collect and why

When you open an account with proslot23, we collect your name, email, phone number, and identity verification details required by Indonesian regulations. We also record your gameplay activity, bet history, and withdrawal requests to maintain account integrity and prevent fraud. Your payment method details—whether DANA, OVO, GoPay or QRIS—are encrypted and never stored in plain text on our servers. We use this

information to deliver your lobby experience, process payouts, meet legal obligations in supported regions, and improve our service through anonymized analytics.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

SUPPORT

Questions about your privacy

Team online

Privacy Inquiries

Contact our support team directly if you want to know what personal data we hold about your account or request deletion of non-essential records.

Data Access Requests

We respond to formal data access requests within 14 business days, providing a complete export of your account information in a machine-readable format.

Account & Payment Help

Our compliance team handles sensitive privacy concerns, payment disputes and account security issues via secure support channels available 24/7.

REVIEW SIGNALS

How we protect your trust

Encrypted Payments

All DANA, OVO, GoPay and QRIS transactions flow through industry-standard TLS 1.2 encryption, ensuring your payment credentials never touch our...

Identity Verification

We verify your identity during account creation to prevent fraud and meet Indonesia's regulatory requirements for gaming platforms in supported...

Audit & Compliance

Our privacy practices are reviewed quarterly by independent security auditors who confirm our data handling meets regional standards and international...

No Third-Party Sale

We never sell your personal data or gameplay history to marketing firms, data brokers or unrelated third parties without explicit...

Automated Data Deletion

Unused account data and closed session logs are automatically purged after 24 months unless legal retention requirements or an active...

Breach Notification

If unauthorized access to your account data occurs, we notify you via registered email and SMS within 48 hours, along...

How our privacy policy stands up

Cookies & Tracking
We use session cookies only to keep you logged in; we do not plant persistent tracking pixels or send your lobby history to ad networks.
Parental Controls
Our account sign-up process verifies your age; we block access from devices on youth-protection lists in supported Indonesian regions where applicable.
Payment Transparency
Every DANA, OVO, GoPay and QRIS transaction shows up in your account history with full details; we never hide fees or deduct amounts without itemization.
Data Portability
You can export your entire account record—bets, withdrawals, deposits, contact info—in JSON or CSV format from your account settings anytime.
Right to Deletion
Close your account and request permanent deletion of non-mandatory records within 30 days; we archive only what Indonesian law requires us to keep.
Legal Process Transparency
If law enforcement or courts request your data, we log that request and notify you whenever legally permitted to do so, unless a gag order applies.
Cookies Consent Control
Non-essential cookies require your prior consent; you can withdraw consent at any time and we'll delete those cookies from your profile immediately.
PLATFORM SNAPSHOT

What defines our privacy commitment

01
Zero Junk Mail We send account alerts, transaction confirmations and promotional messages only if you've opted in; unsubscribe any time from your email settings.
02
Local Compliance First Our privacy model is built around Indonesia's data protection framework and payment regulations, ensuring your account stays compliant in supported regions.
03
Minimal Data Collection We ask for only what we need—your name, contact details and payment method—and nothing more. No unnecessary fields clutter your account form.
04
Session-Level Security Your lobby session expires after 30 minutes of inactivity; you must re-authenticate to access account settings or withdraw funds, protecting idle sessions.
05
Transparent Policy Updates When we update this privacy policy, we notify you 30 days in advance via email and in-app alert, giving you time to review changes before they take effect.
06
Your Privacy Controls Manage what we track, who can contact you and how your data flows through your account dashboard; all controls update instantly without ticket delays.

Privacy questions we hear often

Your personal and gameplay data is flagged as deleted immediately. We retain only contact and transaction records required by Indonesian regulations for seven years; all other information is permanently purged within 30 days of your deletion request.

Payment credentials are tokenized at entry—we never see your full card or wallet number. They're transmitted via encrypted channels and stored in isolated vaults separate from your account profile. We perform monthly security audits on all payment infrastructure.

No. Your bet history, win records and account activity belong to you alone. We never sell or share this data with competing platforms, advertisers or data brokers—even in anonymized form—without explicit written permission.

Contact our support team immediately. We'll freeze your account, reset your password and review login history together. If fraud is confirmed, we investigate the breach and notify you of findings within 48 hours.

Deposit and withdrawal records for DANA, OVO, GoPay and QRIS are retained for seven years to comply with Indonesian financial regulations. Gameplay logs are archived for 24 months then deleted unless a dispute or investigation is active.

No. We use session cookies only to keep you logged in to proslot23. We do not plant tracking pixels, retargeting tags or cross-site cookies that follow you around the internet.

Yes. Log in, visit Settings > Privacy & Data, and click 'Download My Data.' We'll compile your complete account record—bets, payouts, contact info, preferences—as a downloadable file within 24 hours.